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New Contributor
Nov 5, 2026 2:37 PM UTC
Question

my last month of contract is paid, why am i seeing £16 owing if i leave?

I hate this so much. I’m at the end of my contract and NO SIM deals are offered except a ridiculous one that’s still the same £40+ I’m paying which included my phone!!

 

yet I saw all these supposed “Black Friday deals” but they don’t load. 
 

And I have to post in a ridiculous “community group” to eventually get an answer maybe because there’s no phone number to speak to a human. So any time I need help, it takes up my entire day instead of a few minutes