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Question

my sim

  • April 25, 2026
  • 1 reply
  • 3 views
J
Community Member

My sim account is £7 per month - just got second bill and it’s £12 - please explain

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 25, 2026

    Hi ​@Janice57

     

    "Hi [Customer Username],

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

     

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