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need help with paying my outstanding bill

S
New
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  • sargon
  • New
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  • 1 reply

help is needed 

    5 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • 433 replies
    • April 1, 2025

    Try a prayer perhaps😄

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    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 781 replies
    • April 1, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@sargon   

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8099 replies
    • April 3, 2025

    Hi ​@sargon 

     

    You’ll be able to pay an outstanding bill by using the iD Mobile app or calling the payment line, 7777 from your iD Mobile number or 0333 003 0001 from a non-iD Mobile number.

     

    Tom

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    S
    New
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    • sargon
    • Author
    • New
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    • 1 reply
    • April 3, 2025

    I managed to pay, ID system was down yesterday but all good now ! 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8099 replies
    • April 4, 2025

    Hi ​@sargon 

     

    Glad to hear you’re sorted now.

     

    Tom

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