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need more time to pay my bill

  • April 2, 2026
  • 1 reply
  • 1 view

Good morning,i have a question about my bill,recently ive moved houses and it cost me lots of money,im on low income and can’t pay my bill on time can i have few more weeks to pay it without being cut off please?

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • April 2, 2026

Hi ​@Jaroslaw9011,

 

I’m really sorry to hear about the issues you’re experiencing.

 

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat

 

Once connected, simply explain your request and an advisor will assist you further.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team