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Community Member
Jaroslaw9011
Community Member
April 2, 2026

need more time to pay my bill

  • April 2, 2026
  • 3 replies
  • 24 views

Good morning,i have a question about my bill,recently ive moved houses and it cost me lots of money,im on low income and can’t pay my bill on time can i have few more weeks to pay it without being cut off please?

3 replies

Gemma M
iD Mobile Employee
Gemma M
iD Mobile Employee
April 2, 2026

Hi ​@Jaroslaw9011,

 

I’m really sorry to hear about the issues you’re experiencing.

 

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat

 

Once connected, simply explain your request and an advisor will assist you further.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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New Contributor
Liam1986
New Contributor
June 26, 2026

I need more time to pay my bill

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 29, 2026

Hi ​@Liam1986,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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