Good morning,i have a question about my bill,recently ive moved houses and it cost me lots of money,im on low income and can’t pay my bill on time can i have few more weeks to pay it without being cut off please?
need more time to pay my bill
+15Hi
I’m really sorry to hear about the issues you’re experiencing.
As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat
Once connected, simply explain your request and an advisor will assist you further.
Regards,
Gemma M
The iD Mobile Social Media Team
+6Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Hosai
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