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Community Member
Sep 21, 2026 7:26 PM UTC

need reconnected

Hi my payment is late and need my phone reconnected due to family medical emergency 

    4 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 22, 2026 7:00 AM UTC

     Hi ​@Amandah26,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Edward Tony King
    New Contributor
    New Contributor
    Oct 21, 2026 6:35 PM UTC

    Reconnect

    Edward Tony King
    New Contributor
    New Contributor
    Oct 21, 2026 6:36 PM UTC

    Reconnect my phone

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Oct 22, 2026 1:16 PM UTC

    Hi ​@Edward Tony King,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.