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Roudh87
New Contributor
Oct 7, 2026 1:27 PM UTC
Question

neeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Need help

    3 replies

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    Oct 8, 2026 7:52 PM UTC

    Hi ​@Roudh87 

    Thank you for reaching out to us, please confirm how we may assist you.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Roudh87Author
    New Contributor
    Oct 12, 2026 12:56 PM UTC

    Phone is blocked 

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 13, 2026 4:38 PM UTC

    Hi ​@Roudh87,

     

    I'm sorry to hear that your phone is showing as blocked.

     

    Can you let us know if the device was previously reported as lost or stolen? This will help us determine what may be causing the issue and the next steps available.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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