New contract

Hi my data should be 100 Gig per month and its only showing as 10 Gig can this be updated to refect my new contract.

iD Mobile Employee

Hi @danzo1979 ,

I’m really sorry about this. I understand why it’s concerning if your allowance is showing incorrectly.

If your contract is for 100GB, the display showing 10GB may be a system or app synchronisation delay with iD Mobile.

Please try:
Logging out and back into the app
Restarting your phone
Checking your allowance again after a few minutes

If it still shows 10GB, let us know so we can send you a PM to have this discussed.

Lamiya

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