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Community Member
KDR73
Community Member
July 11, 2026
Question

new contract - need to check data allowance

I've just taken out a new contract. I was told on the phone it would be unlimited data (it was to be upgraded from 10GB. But on the app it now says 10GB. Can you check this please.

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 12, 2026

    Hi ​@KDR73,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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