Skip to main content
Question

new phone invoice not showing in app - need for Chromebook offer

  • April 15, 2026
  • 1 reply
  • 3 views
G
Community Member
  • Glim
  • Community Member

In order to claim my free Chromebook I need an invoice for the S26 ultra I have purchased from ID. ID said that this would be shown under previous bills on the app - it is not there.

 

I emailed ID but have received no reply. I do not want to lose out on this deal die to ID not providing the necessary documentation. Any advice, anyone?

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Zandile M
    • iD Mobile Employee
    • April 15, 2026

    Hi ​@Glim 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement