New Sim for my phone since my contract had ended

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My contract has ended and i want to get a new sim where i only pay for a monthly data but my app won't let me buy a new sim with the same number so my question is how do i switch to like a 8 pound monthly sim and keep the same number while receiving s new sim?

Gemma M

iD Mobile Employee

Hi @Lanka,

If your contract has ended and you'd like to move onto a SIM Only plan while keeping your existing number, you'll need to upgrade your current plan rather than taking out a brand new one.

Our Sales team can help you switch to a SIM Only plan and keep your existing number. Please contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

They'll be able to discuss the available SIM Only options and arrange the upgrade for you.

Regards,

Gemma M
The iD Mobile Social Media Team

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