I am on the 50GB per month sim only plan, when my data plan was due to roll over yesterday u had 76GB on my plan. today when then data plan rolled over my data was set at 100GB - so i have lost 26GB of data for some reason? I have not changed my phone plan, i have not upgraded my phone either. I have not used my phone overnight in anyway that would make 26GB vanish. as far as i know there isnt a limit to the amount of data that can be rolled over - as it has been over 100GB on other months when i haven’t used my phone. Does anyone know how i can get hold of ID mobile team- ive tried dialling 7777, and i cannot seem to find a way to get on to the online chat either

Hi there @yeejhung, please contact our live-chat.Thanks,Tyler

no data rolled over despite no useage

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