Community Member

Question

no processing email recieved

1 reply
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Had my order email come through on Saturday for early upgrade and it said to wait 24-48 hours for the processing email to come through. Still haven’t received this and no money has been taken from account but I have confirmation of order. Little concerned…

upgrade

iD Mobile Employee

Hi @MR0se,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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