Skip to main content
New Contributor
August 31, 2026
Question

no show 2nd number on my app

  • August 31, 2026
  • 3 replies
  • 15 views

When will 2nd mobile number show on my app 

    3 replies

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 6, 2026

    Hi ​@Sjcox

     

    Thank you for reaching out.

     

    Your second mobile number won't automatically appear in the app. You'll need to add it to your existing iD Mobile account profile.

     

    To do this:

    1. Open the iD Mobile app and sign in.
    2. Go to Account or Profile.
    3. Select Add Account, Add Number or Link Account, depending on the version of the app.
    4. Enter the details requested for your second mobile number.
    5. Complete the verification steps, including the One-Time Passcode (OTP) sent to the second mobile number.
    6. Once verification is complete, the second mobile number should appear within your account.

    If you don't see an option to add or link another number, please let us know and we'll be happy to advise you on the next steps.

     

    Owethu

    SjcoxAuthor
    New Contributor
    September 6, 2026

    Already done thanks i was a bit too eager to add it on lol

    iD Mobile Employee
    September 8, 2026

    Hi ​@Sjcox.

     

    Thank you for the update.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.