no show 2nd number on my app

When will 2nd mobile number show on my app

iD Mobile Employee

Hi @Sjcox,

Thank you for reaching out.

Your second mobile number won't automatically appear in the app. You'll need to add it to your existing iD Mobile account profile.

To do this:

Open the iD Mobile app and sign in.
Go to Account or Profile.
Select Add Account, Add Number or Link Account, depending on the version of the app.
Enter the details requested for your second mobile number.
Complete the verification steps, including the One-Time Passcode (OTP) sent to the second mobile number.
Once verification is complete, the second mobile number should appear within your account.

If you don't see an option to add or link another number, please let us know and we'll be happy to advise you on the next steps.

Owethu

iD Mobile Employee

Hi @Sjcox,

Thank you for reaching out.

Your second mobile number won't automatically appear in the app. You'll need to add it to your existing iD Mobile account profile.

To do this:

Open the iD Mobile app and sign in.
Go to Account or Profile.
Select Add Account, Add Number or Link Account, depending on the version of the app.
Enter the details requested for your second mobile number.
Complete the verification steps, including the One-Time Passcode (OTP) sent to the second mobile number.
Once verification is complete, the second mobile number should appear within your account.

If you don't see an option to add or link another number, please let us know and we'll be happy to advise you on the next steps.

Owethu

SjcoxAuthor

New Contributor

Already done thanks i was a bit too eager to add it on lol

iD Mobile Employee

Hi @Sjcox.

Thank you for the update.

Thanks,