Not received added trade in value from z flip promo | iD Mobile Community
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Not received added trade in value from z flip promo

  • October 19, 2025
  • 1 reply
  • 15 views

 Good Morning  , so im a new customer after purchasing the Z-flip with the package deal of buds ect approx 8wks ago , i traded in an s22 ultra , was offered £190 which i recieved a clp of weeks ago , but im still waiting on the exrtra trade in value of £125 , when i go to fill in the form to claim there is nothing to fill in , is the payment done automatically  to your bank ? & if so who pays it is it ID or curry’s/car phone warehouse ? 

cheers in advance 

Best answer by Hosai W

Hi ​@brian1967 

I do apologize for any inconvenience caused with regards to the trade in claim please ensure that you have used the following link for this claim 

https://currys.secure-mobiles.com/embeddedforms/v1/product/trade-in-promo

Please note the following as well.

Our trade-in service is provided by our sister company Currys. For any queries with your trade-in please contact TradeUpHelp@currys.co.uk

Regards,
Hosai

1 reply

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  • iD Mobile Employee
  • Answer
  • October 19, 2025

Hi ​@brian1967 

I do apologize for any inconvenience caused with regards to the trade in claim please ensure that you have used the following link for this claim 

https://currys.secure-mobiles.com/embeddedforms/v1/product/trade-in-promo

Please note the following as well.

Our trade-in service is provided by our sister company Currys. For any queries with your trade-in please contact TradeUpHelp@currys.co.uk

Regards,
Hosai