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Community Member
Gordonthegopher
Community Member
August 11, 2026

number not swutched

Phone number from O2 meant to switch yesterday. Followed the steps, pac code was given and ive had my final bill from o2 and leaving supplier email. How do I get my old number to move over? Thanks

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 11, 2026

    Hi ​@Gordonthegopher 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iSD Mobile Team 

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