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Community Member
August 11, 2026

number not swutched

  • August 11, 2026
  • 1 reply
  • 11 views

Phone number from O2 meant to switch yesterday. Followed the steps, pac code was given and ive had my final bill from o2 and leaving supplier email. How do I get my old number to move over? Thanks

    1 reply

    iD Mobile Employee
    August 11, 2026

    Hi ​@Gordonthegopher 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iSD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.