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Lexi55
New Contributor
September 21, 2026

number not transfered from previous provider - pac code given when plan purchased

number not transfered from previous provider - pac code given when plan purchased. Previous plan with smarty ends today & I am being billed from 16th. When will number transfer 

    2 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 22, 2026

    Hi ​@Lexi55,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Lexi55Author
    New Contributor
    September 23, 2026

    Thanks

    i have replied

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