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Question

numerous payments per month

  • August 1, 2026
  • 1 reply
  • 10 views

Why have I paid twice in one month and another payment due out in 7 days ?

1 reply

Tashnieka D
iD Mobile Employee
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  • iD Mobile Employee
  • August 2, 2026

Hi ​@ANDO88,

 

I’m sorry that you were billed twice this month. I understand this may be confusing, especially with another payment due in 7 days.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

 

Thanks,

Tashnieka

The iD Mobile Support Team