Hi ​@ANDO88,

I’m sorry that you were billed twice this month. I understand this may be confusing, especially with another payment due in 7 days.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Tashnieka

The iD Mobile Support Team