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New Contributor
Makethemwonder l
New Contributor
October 16, 2026
Question

outstanding bill

Hi, I’m u able to pay my outstanding phone bill untill Monday 19/10/26 when I would be getting money. I have had a drop in my working hours so my money has been cut. I have managed to keep up with household bills.
 

Would you be able to defer r

this until then but allow me to have services reinstalled please. 

Many thanks Diane 

 

 

 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    October 16, 2026

    Hi ​@Makethemwonder l 

    Thank you for getting in touch with us, kindly note that we can assist you with bill extension.

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

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