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outstanding payment

  • July 15, 2024
  • 1 reply
  • 24 views

Good evening, i have paid my bill on 6th of July but i cant call to someone and take calls from someone, because it is still "outstanding payment", but i paid, money was took off from my bank account, please help me, i need my working phone, why i cant call to someone?

Best answer by Matthew T

Hey @SandraZ,

Once your payment has processed, it can take between 2 and 24 hours for your services tor resume.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1859 replies
  • Answer
  • July 24, 2024

Hey @SandraZ,

Once your payment has processed, it can take between 2 and 24 hours for your services tor resume.

Thanks.