Solved
Outstanding Payment
Why is it saying I have an outstanding payment even after I just paid it?
Tashnieka DAnswer
iD Mobile Employee
Aug 20, 2026 5:07 PM UTC
Hi
I’m sorry that your account is still showing an outstanding payment after you’ve paid it.
It can take between 10 and 30 minutes for the payment to update on our system. Please restart your phone and reset your network services, then check your account again.
Kind regards,
Tashnieka
The iD Mobile Team
