Skip to main content
D
Community Member
diamond072
Community Member
April 10, 2026
Question

over charge

  • April 10, 2026
  • 1 reply
  • 11 views

Hi,

Why did ID Mobile charge me money for World Roaming? I did not use any internet, no phone calls, no text message. My phone was on airplane mode. How did ID mobile charge me £37.50. This is definetly not fair! I am disappointed!

    1 reply

    K
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    April 10, 2026

    Hi ​@diamond072,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement