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Community Member
July 23, 2026
Question

over charged

  • July 23, 2026
  • 1 reply
  • 9 views

I have been massively overcharged on my last Bill. Can you explain why I have been charged twice???

1 reply

Gemma M
iD Mobile Employee
iD Mobile Employee
July 23, 2026

Hi ​@MickBlade64,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team

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