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Community Member
PiotrNarewski
Community Member
September 18, 2026

over charged - direct debit every month

I’ve noticed that I’m being charge every month for 4 direct debits and I have 3 accounts! How to cancel 1 direct debit and get refunds? 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 18, 2026

    Hi ​@PiotrNarewski 

     

    Thank for getting in touch with us, and I am so sorry that you have been charged 4 direct debit.

     

    Please send us a private message via our socials (Facebook or Instagram) so that we can assist you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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