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Community Member
July 19, 2026
Question

overcharge

  • July 19, 2026
  • 1 reply
  • 9 views

I have paid my first monthly bill and there appears another withdrawal of 20pence. What is this for ?

    1 reply

    iD Mobile Employee
    July 19, 2026

    Hi ​@Ikon007 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M 

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.