Skip to main content
Community Member
Ketz
Community Member
Oct 26, 2026 11:41 AM UTC
Question

overcharge

Hi I am in the USA and downloaded a ESIM with Lebara. I had been overcharged on my October bill and wanted to know why this charge is there. Also I cannot see my bill now .

please can you help thanks 

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    Oct 26, 2026 7:08 PM UTC

    Hi ​@Ketz,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement