overcharged for 3 months worth of payments.

1 reply
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I have been overcharged for the past 2 months and it looks like this month also. I want investigation into the matter and also want to retrieve my money I’m owed back.

Z

Zandile M

iD Mobile Employee

Hi @BillyV02

I'm sorry to hear you've been overcharged, and I understand your concern, especially if this has been happening for the last couple of months.

We'll be happy to investigate this for you and check whether any incorrect charges have been applied to your account. Please send us a private message via our socials (Facebook or Instagram).

Thank you,

Zandile M

The iD Mobile Team

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