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Question

overcharged for a bill and i dont know why

  • July 28, 2026
  • 1 reply
  • 3 views

I have been charged 37 pound for data roaming even when I haven’t been using the sim as I’m traveling abroad with a different sim so I would like a full refund 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 30, 2026

Hi ​@Owen 12345689 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai