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Question

Overcharged for data abroad when only used 1 day

  • July 29, 2026
  • 1 reply
  • 2 views

I have just received my bill for the last monthly and have been overcharged for data roaming as I only used it for 1 day. My bill says I was abroad for over a month which I was not.

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 30, 2026

Hi ​@amylees00,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

We'll speak to you there.

 

Thanks,

 

Gemma M
The iD Mobile Social Media Team