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Community Member
amylees00
Community Member
July 29, 2026
Question

Overcharged for data abroad when only used 1 day

I have just received my bill for the last monthly and have been overcharged for data roaming as I only used it for 1 day. My bill says I was abroad for over a month which I was not.

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 30, 2026

    Hi ​@amylees00,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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