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Community Member
Oct 20, 2026 11:53 AM UTC

overdue balance

I had a text saying there’s an overdue balance that needs to be paid so Iv done that and there’s still an overdue balance needed I’m confused

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 21, 2026 7:08 AM UTC

    Hi ​@Alicia21,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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