Community Member

Overdue balance has been paid, still says outstanding balance

I recently had an overdue bill, I paid the overdue amount yet my account is still saying I have an overdue balance of the same amount as before.

iD Mobile Employee

Hi @LiamDalziel,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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