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Community Member
May 19, 2026
Question

Overpaid Bill

  • May 19, 2026
  • 1 reply
  • 20 views

The bill amount on my last months bill has an extra charge for data roaming used. However under the breakdown section for mobile data, there is no extra charges. I was also had data roaming turned off for this sim.

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 19, 2026

    Hi ​@tmmzg,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.