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Community Member
Aug 17, 2026 8:47 AM UTC

overpaid bill, on the id app i pay several times for previous phone number what is not in use anymore

Overpaid

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Aug 19, 2026 6:42 PM UTC

    Hi ​@Michael1616, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu