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Wayne Smith
Community Member
Wayne Smith
Community Member
Nov 2, 2026 11:55 AM UTC

paid bills up to date,need an upgrade

Need upgradingĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Nov 4, 2026 3:59 PM UTC

    Hi ā€‹@Wayne Smith,

    Ā 

    If your bills are up to date and you're looking to upgrade, we'd recommend contacting our Sales team, who can discuss the upgrade options available on your account.

    Ā 

    You can speak with them via Live Chat here:Ā https://www.idmobile.co.uk/live-chat

    Ā 

    They'll be able to check your eligibility and talk you through the available handset and SIM deals.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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