Hello, 

I'm in Montenegro on holiday. I didn't realise until I got here that it was not covered for internet as I assumed it is Europe so should be. I paid for an add on to cover the first 10 days although I'm sure I only got 9. Then I paid for another 5 days to take me to the end of my holiday and today I realised that I didn't have internet. I logged on and realised my silly mistake that I had done it on my other phone number which is the one my granddaughter uses and she's not with us she's still in the UK.

Is there any way of getting the money for the fiver days on her account refunded? I have now paid for the add on for my phone number. 

Thank you

Janet