Community Member

Question

paid my bill twice within one month

Hi,

on my account it looks like I have paid my bill twice for July and payment has been taken twice.

am I able to get one refunded? Or next months bill paid for automatically

iD Mobile Employee

Hi @Mancguy2026 ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

The same has happened to me

2 replies