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annieemelville
Nov 5, 2025 2:50 PM UTC

Pay my bill

I can’t log in with my mobile number to view my plan or pay my bill

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    1 reply

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Nov 5, 2025 3:05 PM UTC

    Hi, ​@annieemelville 

    Thank you for reaching out to us, I am so sorry that you are unable to login into your account. Please send us private message as we will need to access your account on our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query, we would like the opportunity to put things right.

    Thank you,

    Zandile

    The iD Mobile Team

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