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Community Member
FrankieTB
Community Member
May 14, 2026 12:38 PM UTC

pay pff contract

hi I really want to pay off the rest of my phone contract but also keep my phone number and just then go down to a SIM only how do I do this please

    5 replies

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    May 14, 2026 12:47 PM UTC

    Hi ​@FrankieTB,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Maninder1313
    New Contributor
    Aug 22, 2026 12:32 PM UTC

    Pay off my contract 

    Marquerita T
    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    Aug 23, 2026 10:48 AM UTC

    Hi ​@Maninder1313.

     

    Are you looking to leave your contract early?

     

    If so, please contact our live chat team directly via https://www.idmobile.co.uk/live-chat., they’ll be able to guide you through the process and provide your settlement figure.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    RPT6
    New Contributor
    Nov 2, 2026 12:26 PM UTC

    can you provide me with a current settlement figure

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Nov 4, 2026 4:03 PM UTC

    Hi ​@RPT6,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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