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Paying a final demand

  • 5 July 2024
  • 1 reply
  • 19 views

I have cancelled my  contract with Id but need to pay a final bill. I have the same number now with the Vodaphone network. Had a final demand notice but as it’s impossible being able to talk to anyone at ID and I am struggling to pay final amount. 

1 reply

Kash
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Userlevel 8
Badge +7

Hi @Barbara Evans,

Welcome to the Community.

You can call our iD Customer Service Team on 0333 003 7777

You'll be asked for your mobile number.

Select Option 2 for Payments & Billing

Select Option 2 again for Making a payment

You'll hear a message of the current balance and if this is correct, press Option 1 to pay this balance. 

If the balance is incorrect, please ignore the amount you hear and press Option 2 to pay a different amount.

Enter the amount in Pence followed by # to make the payment for this amount.

For example - £10.50 you'd enter 1050 followed by #

You'll hear the amount entered and press 1 to confirm.

Then proceed to make the payment.

 

Kash

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