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Community Member
Kirstyloulou83
Community Member
September 9, 2026

paying bill

Hi my phone has been turned off because I havnt paid the bill I’m in between jobs and gone from pay weekly to pay monthly I don’t get anything until 18th September but I really need my phone back on for work purposes can anybody help with this 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 10, 2026

    Hi ​@Kirstyloulou83,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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