Skip to main content
Jenny O'Donnell
Community Member
Community Member
September 7, 2026
Question

paying final bi

  • September 7, 2026
  • 1 reply
  • 6 views

I can’t pay my final bill as I removed my number from my account and it won’t let me add this back in.

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@Jenny O'Donnell,

     

    If you're unable to access your account to pay the final bill, you can make a payment over the phone by calling: 0333 003 0001

     

    Then simply follow the automated IVR prompts to make your payment.

     

    This doesn't require you to add the number back into your online account first.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.