Community Member

paying final bi

I can’t pay my final bill as I removed my number from my account and it won’t let me add this back in.

iD Mobile Employee

Hi @Jenny O'Donnell,

If you're unable to access your account to pay the final bill, you can make a payment over the phone by calling: 0333 003 0001

Then simply follow the automated IVR prompts to make your payment.

This doesn't require you to add the number back into your online account first.

Regards,

Gemma M
The iD Mobile Social Media Team

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