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New Contributor
Nov 26, 2024 12:07 PM UTC

paying final bill

Want a link to pay old number final bill don't  say go to id app cause that's connected with my new number just a link so I can send money through a payment. Please 

    6 replies

    Tom
    iD Mobile Employee
    iD Mobile Employee
    Nov 26, 2024 2:30 PM UTC

    Hi ​@Alibo1962 

     

    Unfortunately a link to pay isn’t possible to give, my best recommendation in this scenario is to call 0333 003 0001 from a non iD Mobile number and quote the number you had with us.

     

    Tom

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    Alibo1962Author
    New Contributor
    Nov 26, 2024 3:50 PM UTC

    Yes hopefully it's all done thanks. 

    Tom
    iD Mobile Employee
    iD Mobile Employee
    Nov 27, 2024 2:55 PM UTC

    Hi ​@Alibo1962 

     

    Glad to hear.

     

    Tom

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    New Contributor
    Nov 9, 2025 7:29 PM UTC

    I need To pay my sons final bill of £9 but it keeps saying that my details (surname, date of birth) are incorrect when one download the app to pay.? 
    I cannot remember any login details but do still have the phone number? 

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    Nov 9, 2025 7:50 PM UTC

    Simply call the number above and make your payment. No login is required for this.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    Nov 10, 2025 10:31 AM UTC

    Hi there ​@Katiedoo, we hope that ​@WelshPaul was able to help.

     

    Thanks,

    Tyler

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