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paying my bill glitch

  • April 30, 2026
  • 1 reply
  • 2 views
B
Community Member

Hello there, I’m having trouble trying to pay a bill but it’s saying it hasn’t taken the money every time I paid it. The money has been taken from my bank, but the message keeps appearing

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Zandile M
    • iD Mobile Employee
    • April 30, 2026

    Hi ​@browniie189 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m,

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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