Hi ​@Panda R, 

Thank you for reaching out.

Unfortunately, iD Mobile accounts are for personal use, and we’re unable to accept Direct Debit payments from a business bank account where the account is held in the company’s name. The bank account used for the Direct Debit needs to match the name registered on the iD Mobile account.

Even though you're the sole director of the company, the business is a separate legal entity, so a business account in the company name would not meet the Direct Debit requirements.

You would therefore need to use a personal bank account in your name to set up the Direct Debit. You can manage this through the iD Mobile app or your online account under Bills > Payments > Set up/Edit Direct Debit.

Owethu