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October 13, 2025
Question

payment

  • October 13, 2025
  • 1 reply
  • 19 views

I have been charged double the amount in the month of August 5 and October 4, can you please check the reason 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    October 14, 2025

    Hi ​@Shahzada 

    I do apologize for any inconvenience caused to you with regards to being over charged on your bills to have a look into the account for you please contact us using one of the following methods. 
    Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk and outline the details of your query. We’d love the opportunity to put things right for you.

    Regards, 
    Hosai 
    iD mobile Social Media 
     

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