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payment

  • October 13, 2025
  • 1 reply
  • 7 views

I have been charged double the amount in the month of August 5 and October 4, can you please check the reason 

1 reply

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  • iD Mobile Employee
  • October 14, 2025

Hi ​@Shahzada 

I do apologize for any inconvenience caused to you with regards to being over charged on your bills to have a look into the account for you please contact us using one of the following methods. 
Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk and outline the details of your query. We’d love the opportunity to put things right for you.

Regards, 
Hosai 
iD mobile Social Media