Can’t pay online my bill
payment
+10Hi
We’re sorry to hear you’re having trouble paying your bill online.
Please try the following steps:
- Check you are logging in with the correct iD Mobile account details
- Try using a different browser or device
- Clear your browser cache and cookies
- Ensure your payment method has sufficient funds and is authorised for online payments
- Try using an alternative payment method if possible
You can also make a payment directly via the iD Mobile app under Bills > Make a Payment.
If you are still unable to complete your payment, please contact us via Live Chat or send us a direct message through our social media platforms so we can assist you further
Owethu
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