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Community Member
September 3, 2026

payment break

  • September 3, 2026
  • 1 reply
  • 8 views

Hi, is there a chance of a payment break or a reduced tariff i have recently been made redundant abd cannot afford to pay my bill

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 8, 2026

Hi ​@Brazier95 

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the bill payment issues.

In order to look into this, you would need to contact us on our customer service platforms like our live chat or privately here on community: https://www.idmobile.co.uk/live-chat

 

Thanks,
Hosai

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