Community Member

payment charge

I noticed that I was charged £30, whereas I was expecting a charge of £5.

Could you please explain why the charge was £30 and confirm whether this amount is correct?

I would appreciate your clarification.

iD Mobile Employee

Hi @WafaaOubenali

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m
The iD Mobile Team

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