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Question

payment has come out twice and theres noone to speak to.

  • December 17, 2025
  • 1 reply
  • 16 views

payment has come out twice and theres noone to speak to. 

1 reply

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 17, 2025

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Katty82 

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.