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Community Member
April 9, 2026

payment help

  • April 9, 2026
  • 1 reply
  • 12 views

I’ve changed my direct debit from the 20th to the 28th, will my first bill still go out on the 20th? Or will it go out on the 28th? 

    1 reply

    iD Mobile Employee
    April 9, 2026

    Hi ​@Emzi9894,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.