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payment help

  • April 9, 2026
  • 1 reply
  • 7 views
E
Community Member

I’ve changed my direct debit from the 20th to the 28th, will my first bill still go out on the 20th? Or will it go out on the 28th? 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 9, 2026

    Hi ​@Emzi9894,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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