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Question

Payment Holiday

  • October 27, 2025
  • 5 replies
  • 54 views
D
Community Member

Hi, I’ve tried to call with little help. I have changed jobs recently which has me going from weekly to monthly pay, so I am short on money until the 31st. Could I have payment holiday until then  please and also change my payment date until then? Thanks 

    5 replies

    Lamiya C
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Lamiya C
    • iD Mobile Employee
    • October 27, 2025

    Hi ​@danrob91 ,

    Thanks for reaching out, and I’m sorry to hear things have been tough financially, I completely understand how a change in pay cycle can cause strain.
    I’ve noted your request for a payment holiday and a change in your payment date.

     

    Please reach out to us on here via Facebook or Instagram, Live Chat, our Community page, or by emailing socialqueries@idmobile.co.uk with the details. Our team will be happy to assist and make things right when you need us.
     
    Thanks again for your patience.

     

    Lamiya 
    iD Mobile Social Media Team
     

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    F
    New Contributor
    • Foxa666
    • New Contributor
    • December 18, 2025

    Payment holiday please 

    M
    iD Mobile Employee
    Forum|alt.badge.img+1
    • Marquerita T
    • iD Mobile Employee
    • December 18, 2025

    Hi ​@Foxa666  To see whether a payment holiday can be considered, we’ll need to review your account. Please reach out to us via Facebook or Instagram, Live Chat, or by emailing socialqueries@idmobile.co.uk with your details and we’d be happy to assist.

     

    ~Marquerita

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    F
    New Contributor
    • Foxa666
    • New Contributor
    • January 14, 2026

    Hi I need a payment holiday till 28 of them month

    M
    iD Mobile Employee
    Forum|alt.badge.img+1
    • Marquerita T
    • iD Mobile Employee
    • January 14, 2026

    Hi ​@Foxa666  To see whether a payment holiday can be considered, we’ll need to review your account. Please reach out to us via Facebook or Instagram, Live Chat, or by emailing socialqueries@idmobile.co.uk with your details and we’d be happy to assist.

     

    ~Marquerita

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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