Payment Holiday

Forum|Forum|10 months ago
October 27, 2025
5 replies
99 views

Hi, I’ve tried to call with little help. I have changed jobs recently which has me going from weekly to monthly pay, so I am short on money until the 31st. Could I have payment holiday until then please and also change my payment date until then? Thanks

Lamiya C

iD Mobile Employee

Hi @danrob91 ,

Thanks for reaching out, and I’m sorry to hear things have been tough financially, I completely understand how a change in pay cycle can cause strain.
I’ve noted your request for a payment holiday and a change in your payment date.

Please reach out to us on here via Facebook or Instagram, Live Chat, our Community page, or by emailing socialqueries@idmobile.co.uk with the details. Our team will be happy to assist and make things right when you need us.

Thanks again for your patience.

Lamiya
iD Mobile Social Media Team

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Foxa666

New Contributor

Payment holiday please

M

Marquerita T

iD Mobile Employee

Hi @Foxa666 To see whether a payment holiday can be considered, we’ll need to review your account. Please reach out to us via Facebook or Instagram, Live Chat, or by emailing socialqueries@idmobile.co.uk with your details and we’d be happy to assist.

~Marquerita

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

F

Foxa666

New Contributor

Hi I need a payment holiday till 28 of them month

M

Marquerita T

iD Mobile Employee

Hi @Foxa666 To see whether a payment holiday can be considered, we’ll need to review your account. Please reach out to us via Facebook or Instagram, Live Chat, or by emailing socialqueries@idmobile.co.uk with your details and we’d be happy to assist.

~Marquerita

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.